Can’t get the whole stroller thing out of my mind. I keep imagining how those moms must have felt, innocently opening up a stroller and next thing you know, wham! …on the way to the ER. Then, then having the company say it was your fault mom…not ours! Well, I don’t buy it; but even so, what about the second through 11th child who lost fingertips because Maclaren failed to issue a recall? Mom’s fault? I think not! The company knew these pint-sized pintos were harming kids; and like so many companies before, just dumped all info into risk/benefit calculations (risk outweighing silence at #12). Then, when it had to finally break down and issue a recall (because it was good for the company), the PR approach was to still insist on product safety and blame the very customers who line their pockets! Greedy and shameless.
Various models of Maclaren strollers were recalled in the U.S. on November 9 this year because of reports of amputated fingers of children. What gets me is that the recall was engaged due to 12 reports of childrens’ fingertips being amputated, and several other reports of lacerations. So, apparently, one report wasn’t enough to warrant recall; neither were two, nor three. Neither 11. Rather, Twelve children losing fingertips was what it took for moms unwittingly pushing their beloved kidlets around in what self-proclaims to be one of the safest strollers available to be informed of the danger and offered a solution. The company acknowledges that moms might be expected to be angry (think?). Really, you don’t say!
I have been thinking about contacting the company to find out how the number 12 was decided to be so magical. Today, I came across Baby Bargain Books Blog, whose authors did in fact call the company for answers to parents’ questions. Apparently, the injured children –according to Denise and Alan Fields’ (blog authors) report of what Maclaren had to say– were injured due to their parent’s failure to follow instructions, allowing their kids to be nearby while opening or closing the strollers. (In other words, it’s the parents’ fault the company says, the human factor. Hmmm…good thing these strollers weren’t designed for use by humans!) Unfortunately, I still have no idea why it took 12 kids injured before protective hinge covers (let alone information/warnings) were made available. I believe I will have to look into this.